Marketing and Media Translation
The one field where a faithful translation is usually the wrong answer.
What we handle.
Websites and landing pages. Campaign copy and advertising. Mobile apps and games. Professional magazines and publications. Tourism and travel material. Textbooks and educational content. Religious content. Product listings and catalogues.
Adaptation, not translation.
A headline that works in English usually does not survive translation, because it was built on a pun, a rhythm, or a cultural reference that does not exist in the target. Translating it faithfully produces something correct and dead. We rewrite it to do the same job, and we tell you when we have, so you can approve the change rather than discover it.
What to send us.
The copy, the brief, and the constraint. If a headline has to fit in 40 characters, tell us, because Spanish will run 25 percent longer and German will compound past the button. If there is a brand voice document, send it. If there is a term you never translate, tell us before rather than after.
What file formats do you accept?
Word, PDF, Excel, PowerPoint, plain text, RTF, and the usual localization formats including JSON, XLIFF, PO, RESX, and strings files. Scanned documents and photographs of documents are fine, and are common for certified work. You get the translation back in the format you sent it, with the layout intact.
Who actually does the translation?
A human linguist who works in your subject and translates into their native language. We match by field before we match by language, because a translator who is fluent but does not know your industry produces something readable and wrong.
Do you use machine translation?
Not as the translation. Our linguists use professional tools, including translation memory and terminology databases, and those tools are what keep your terminology consistent across years of work. But a person translates your document and a second person reviews it. If a project would genuinely be better served by machine translation with human post-editing, and some high-volume, low-stakes projects are, we will offer it, price it as what it is, and tell you exactly what you are getting.
What if the translation is not right?
Tell us within 30 days of delivery and we correct it at no charge. The correction is against the original brief: if your requirements change, that is new work and we will quote it.
Is every file reviewed?
Yes. One linguist translates, a second reviews. It is not an optional tier and it is not an upsell. It is the reason our delivered work comes back accepted.
Which variant of my language will you use?
The one your reader uses. Latin American Spanish and European Spanish are not interchangeable. Neither are Simplified and Traditional Chinese, Brazilian and European Portuguese, or Modern Standard and Gulf Arabic. Tell us the audience and the jurisdiction and we will tell you which variant you need. Each language page explains what we default to and why.
Tell us what you need translated.
Send the file, the languages, and the deadline. A person replies within 12 hours with a price and a person to talk to.