Medical and Life Sciences Translation
The field where a mistranslation is not a complaint, it is a harm.
What we handle.
Clinical trial protocols and informed consent forms. Regulatory dossiers for NMPA, PMDA, ANVISA and MFDS. Medical device manuals and IFUs. Patient records and discharge summaries. Pharmacovigilance reporting. Case report forms. Medical reports for visa and insurance files.
How we work here.
Linguists with a background in the field, not generalists with a medical dictionary. Terminology is fixed to your glossary and held in translation memory so the same term reads the same way across a trial that runs for years. For informed consent we translate for the reading level of the participant, not the reading level of the protocol, because that is the entire point of the document.
Who actually does the translation?
A human linguist who works in your subject and translates into their native language. We match by field before we match by language, because a translator who is fluent but does not know your industry produces something readable and wrong.
Do you use machine translation?
Not as the translation. Our linguists use professional tools, including translation memory and terminology databases, and those tools are what keep your terminology consistent across years of work. But a person translates your document and a second person reviews it. If a project would genuinely be better served by machine translation with human post-editing, and some high-volume, low-stakes projects are, we will offer it, price it as what it is, and tell you exactly what you are getting.
What if the translation is not right?
Tell us within 30 days of delivery and we correct it at no charge. The correction is against the original brief: if your requirements change, that is new work and we will quote it.
Is every file reviewed?
Yes. One linguist translates, a second reviews. It is not an optional tier and it is not an upsell. It is the reason our delivered work comes back accepted.
Which variant of my language will you use?
The one your reader uses. Latin American Spanish and European Spanish are not interchangeable. Neither are Simplified and Traditional Chinese, Brazilian and European Portuguese, or Modern Standard and Gulf Arabic. Tell us the audience and the jurisdiction and we will tell you which variant you need. Each language page explains what we default to and why.
Who sees my document?
The assigned translator, the reviewing linguist, and the project manager. Nobody else, inside the company or outside it. Every linguist in our network is under a signed non-disclosure agreement before they are given access to anything.
Tell us what you need translated.
Send the file, the languages, and the deadline. A person replies within 12 hours with a price and a person to talk to.